Originally Posted by kd1000

I got this from Amex Serve .. Anyone else seen this before?

During a recent review, we noticed irregular activity on your American Express ServeŽ Account. For your security and protection, some features on your Account have been suspended while we conduct further investigation.

In order to restore these account features, please help us verify your identity by sending a readable copy of the following documents within ten days of the date on this email:

Valid Picture ID
A valid driver's license card OR
A valid state issued ID OR
A valid Government ID Card (e.g. Green Card)OR
A valid United States Passport

A copy of your Bank Statement from XX Account Ending in N/A, which is dated within the last 3 months, and shows your name, address and account number.
A copy of the front of your card OR the Credit Card Statement of the Credit Card Ending in XXX . If sending a Statement, it must be dated within the last 3 months, and show your name, address and last four digits of your account number

A copy of the front of the Debit Card or Payroll Card Ending in N/A.

For your convenience, these documents can be sent in one of the following three ways:

Secure Document Upload:
You can securely send your documents using your desktop or supported mobile device by:

Clicking here
Logging in with your account credentials and
Uploading your documents

OR Fax:
Fax your document(s) to 1-855-415-7125.

OR Mail:
American Express Customer Relations
4315 South 2700 West
Salt Lake City, Utah 84184

Please call Account Protection Services at 1-800-555-4318 if you have any questions or concerns.

Thanks,

The American Express Serve Team