Originally Posted by MSPeconomist

Of course Austria is civilized; I was there a few months ago myself.

That still doesn't mean that I would want to deal with foreign cops who could speak to hotel staff in German with me not understanding every word that they're saying about me.

We don't know the OP's nationality but OP might be from a group that traditionally hasn't been treated well by Austria or its police, such as nationalities that are the largest sources of foreign workers and immigrants.

Regardless, OP probably didn't have time to try to call the police and wait for them to try to settle this.