FlyerTalk Forums - View Single Post - Hilton Honors Hotel Category Adjustments & Updates to Honors Terms & Conditions
Old Sep 25, 2014, 3:24 pm
  #8  
Hilton Honors Ambassador
Company Representative - Honors by Hilton
 
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Originally Posted by BotB
It is great to see this information in advance of the general public notices so thank you for listening to us and our request to be among the first to hear of such announcements and responding in this positive manner to your social media outlets first Erin (and Hilton). A very big thumbs up ^

I do have a question about the category changes...would appreciate any answer you might be allowed to give on this...

Do you adjust the category up / down based on customer feedback or is it based on other criteria such as revenue targets? Really, I guess I am asking if any of the reviews on here or TA affect the category adjustments directly after a while?

Thanks
Hi BotB,

Thanks for that positive note! We're happy to share these updates with you.

I'm circling back with my team and will provide answers to your question as soon as I can, so stay tuned!

Cheers,
Erin
Hilton Honors Ambassador is offline