Originally Posted by
LAXative
Sorry, personal attribute, but when I see a post with an overuse of punctuation like *, !, and/or ?, I start giving the other party (Avis, in this case) the benefit of the doubt.
Maybe you should not be jumping to conclusions so quickly. I wrote my text right after arriving at the lounge, so I was still quite angry. The facts are simple: I put my signatures on the respective dotted lines TRUSTING that my business partner Avis would not pull off a bait-and-switch scheme on me. This is what I am furious about. Nobody reads the fine print on that small electronic screen (at least I have never seen anyone read it).
By the way, my 60 rentals are mostly with Sixt and Hertz - where I never had such a problem.
I submitted a complaint with Avis online, and I will keep you posted on the reply.