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Old Sep 14, 14, 2:48 am
Join Date: Apr 2011
Location: LAX
Programs: SPG Gold, HH Gold
Posts: 280
Originally Posted by peteropny View Post
The spa access is now one day (with in and out privileges) for each person staying the room with the Diamond - you are given passes. Otherwise it is a steep $45 per day per person - nice facilities but rather limited in scope.
Ok we are on the property now and as diamonds all we got was a coupon good for 10% off the spa. No mention of it being free at all. In fact with all these changes it is very difficult to figure out exactly what we will be charged for anything (breakfast, spa, canoe, etc.). Do we not get even a free day at the spa??

For breakfast we were told its complimentary at checkin (no mention of any changes), but in the letter they gave us explaining benefits it says it's for the "pantry" breakfast which I now understand to be the reduced one.

I won't discuss our room situation until after we have left...
mattolo is offline