Originally Posted by hm212

I had a night recently not post (2 weeks ago). I called the hotel yesterday and was promised they see it, my number is there, they will look into it and call me back.

No one got back to me - I know there is a form that I can fill out and I am sure rewards will fix. The question is should I loudly complain to hotel (that I have stayed several times) and if yes, what or how many points do you think is fair compensation for my annoyance with their screw up.

Of course the was my 20th night on 8/31 the last night of mega bonus (so this stay posting is worth an extra 35k points).