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Old Sep 12, 2014, 10:30 am
  #6599  
smoothmunkey
 
Join Date: May 2014
Location: New York
Posts: 391
Originally Posted by fireflyt
I recently got a new UA Chase card and added it on Serve. On my first attempt to load it I tried to add $200, and got an error message that said “We’re sorry, something went wrong! Please try again.” I then tried to load $20 and that worked. I then tried to add an additional $180 and got the exact same error message. I waited a day and tried again, same error message. I am not sure if the issue is with Chase or with Serve, any ideas? This is my first time using a Chase card on Serve, but I successfully used a Citi card previously. Thanks!
Sounds like you need to upload ID/CC images. If they haven't already sent you the email (check spam folder), call in and ask.
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