Old Aug 29, 14, 3:09 pm
Join Date: Jan 2003
Posts: 769
I disagree. United has one of the easiest websites to use. Their mobile app is also a breeze to use. Try booking with DL on a revenue or award ticket and it's a mess. I can same day change up to one hour before my departure with the United App. I can upgrade my tickets and waitlist the upgrade if it's not available. In my mind the website and app are one of the few things United has right post merger
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