"A beta test of our new personal device entertainment is available on this flight. Watch popular movies and TV shows on most Wi-Fi enabled laptops and AppleŽ devices. Before takeoff, customers with Apple devices should download the latest version of the United app. Wi-Fi is not currently available on this flight, but will be coming soon."
Could have so easily been written for any level user to understand.
"Although Wi-Fi is not currently available on this aircraft, a beta test of our new personal device entertainment is available on this flight. Our local onboard network will allow you to watch popular movies and TV shows on most Wi-Fi enabled laptops and AppleŽ devices. Before takeoff, customers with Apple devices should download the latest version of the United app. Laptop users: Be sure to update to the latest version of your compatible browser. For a list of compatible browsers,
click here."
I wrote that is less than one minute. Do they seriously not have someone capable of clear communication in charge of communicating with their customers?
