Boy,I haven't seen so much anti-unionism on
this board for a while.Now,let me get this
straight.All of you here think that every single person on the planet should work for
8 hours straight with no breaks,no pipi,no
nicotine,no coffee,no sitting,no stretching,
no water.Oh and of course the MUST give you
top quality customer service at the same time....a good thing we have unions or else this capitalist chauvenistic country would
self destruct with you guys as bosses.
Did you ever see what happens to machinery
that is never cooled down? It burns ... the
human body needs to cool down or else customers will pay the price. I as a consumer would rather wait 5 minutes more to
get good service than to be whisked away as
fast as possible so the person can get onto
the next call.
People who are travelling this weekend need
a little more TLC. They are not frequent flyers generally,they are occasional travellers who do not know what to expect at
the airports since the new security measures.
What the CAW wants us to do is focus on giving Customer Care,at the same time we will
feel better about our work and will be less stressed out...therefore better customer service. This whole thing is not about saving
jobs,it is about working in a safe environment.....doesn't everyone want a safe
environment?????????????