Currently in house. First time stay.
A day before arrival I noticed my room had been upgraded to a Studio Suite. I was excited but when I saw the room, I realized I shouldn't have been. It's basically a slightly larger room with an uncomfortable L-shaped sofa. Biggest plus is the 120ml size Bliss toiletries. Worst problem is the BTS and traffic noise, even from high floors.
Check-in experience was fine, breakfast was also fine (although I wish they would serve coconut juice).