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Counterpoint to: BA Lousy with IRROPS / Appalling Customer Service
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Aug 12, 2014, 1:38 pm
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DavidPM
Join Date: Jan 2005
Location: London
Programs: BA Gold
Posts: 159
I'm not so naive as to think this happens every time something goes wrong, but it's much closer to my experience of BA than some of those I read.
Bravo for posting.
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DavidPM
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