Old Aug 9, 14, 12:12 pm
  #9  
bmwe92fan
Suspended
 
Join Date: Nov 2013
Location: Up in the Air
Programs: UA GS, EK, BA, SQ, CX, Marriot LP
Posts: 4,044
I realize that these rules are complex - but UA's customer service and lack of knowledge of their own rules is really getting embarrassing. I have also run into this same issue - and even when reading the rules to them directly from their own website I had to HUACA....
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