Originally Posted by
Tizzette
I don't get where you are coming from. This quotes OP's description of what happened, go back and read it.
From what I read the FA stated in the form of a question that the pax took the photo without permission and then asked to delete it even using the word "please". Everything else is the OP's colour and interpretation. The statement is correct and so is the request, so nothing to complain about. I do not read anything about being inpolite, shouting or whatsoever. We are not in Florida or in Hawaii but in Europe and we use clear language.