Originally Posted by
layz
The product is definitely showing its age, but remember BA had fully flat beds long before the competition, most airlines still haven't gone fully flat throughout their fleet.
True, but that doesn't sell tickets today. I'm shocked to see the same product still being installed on new planes.
Originally Posted by
layz
I think the product is fine as a business class product, something where you can sleep, work in private or relax. I think of business class as functional rather than fancy. First is more about luxury and being pampered.
Fair enough, but having a place to put my glasses when sleeping is about function, not luxury.
And BA's primary alliance partners (AA/US and CX) have far superior J hard products (on new planes, in AA's case, but soon to be rolled out more widely).