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Old Jul 10, 2014, 7:49 am
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Join Date: Jul 2014
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BA customer service assistance for Silver Card holder

I have been trying to resolve what should be a very simple request for several months....it was an error that we believe was made by BA but there is no interest. Having exhausted customer services and heard differing responses each time I phone to ask why the latest promised resolution was not auctioned, I asked the rep on the service desk today if there was an support available to a silver card holder. He told I should have been dealing on the silver card line and gave me the number 02087074487. When I dialled this number (now paying for the call) I got exactly the same service desk who did not know about a silver Cary support line and said they handle all queries.....does such a thing exist and if not where do you go to get some support from BA and some customer service I have failed to achieve this over several months thanks for any suggestions or numbers
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