Pets entering the UK in the Cabin
Hi everyone,
I really hope anyone can help me!
I called Lufthansa today in order to book my dog to fly with me in the Cabin from Frankfurt - FRA to London City - UK. The reason I picked Lufthansa straight away is because of its reputation of taking Pets in Cabin which its website can confirm.
I was then told that my pet reservation could not be confirmed in the system due to the UK regulations. The careful attendent then said he was gonna make an unconfirmed sort of reservation and then advised me to contact the UK department of animals DEFRA in order to check about it. So I did and I was happily informed that they have recently changed their rules and I can now take my dog in the Cabin as long as the airline takes it.
However, getting in contact again to Lufthansa in order to get a confirmation I spoke to a bitter attendent this time who didn't care much and just said no, cannot book it.
Now, has anyone recently done this?
Thank you.
Leandro