Originally Posted by
Soccerdad1995
...Why can't SPG.com do the same?
I would be willing to bet that this AMEX FHR reservation does not have your SPG account number attached. Once it is, it should show up at spg.com.
My apologies for the inconvenience, but you would have to contact AMEX FHR to get your SPG account number added to the booking. It appears on our side as a limited access booking that no one can make any changes to.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]