Originally Posted by
Dave Noble
Rather than get into long discussions with EK
write back clearly pointing out that it was less than 14 days notice and that 2 weeks notice is require to be provided and that if payment is not received with 7 days that you will take court action to recover the money
Copy and paste the relevant part of the regulation and include that information too ; at least EK will then know you have done your research into entitlement
Assuming that the timings are correct, I don't think EK will have much of a defence
Ek denied my parents 261 claim despite two letters threatening court action. They gave 15k points and basically said sue us if you want but we will win.
Don't expect an outcome without actually having to take action in your local court.