Originally Posted by Gold Passport Concierge

Hello Flyertalkers!

Happy Monday to everyone. I do apologize for the confusion, but I did want to address the last couple of posts.

Hotelplanner.com has been verified as a valid site at this time. If you have had a BRG denied, please let me know and I will be happy to look into it for you.

I have checked through all of the submissions, and am showing that all email submissions have been answered. If you have not received a response, please check your spam folder or let me know.

I understand that this is a new process, and there will no doubt be some hiccups, but we are working hard to streamline this process.

Please let me know if you have any other questions or concerns.

Best,

Dana Mowrey
Guest Relations Manager
[email protected]