KevinInRI

I think this change will hurt United a lot more severely than Delta. I know a lot of elite flyers on both Delta and United. Delta elites fly Delta mostly because they like the product and service and generally feel it's superior to the alternatives out there, and mileage earning is almost secondary to that. United elites fly United because the product and service is bearable, but more so because of the frequent flyer program and greater ability and options to redeem miles (even after the recent devaluation). So they're basically gutting the one thing that I think was their strongest competitive advantage. Big mistake that I think will lead to many more quarters in the red.