Long story short, the agent booked a JL F ticket I held for my Dad but out of my account by mistake. I didn't realize this until the miles were deducted and I assume the reservation was ticketed.
I call back to explain the issue so they re-deposit miles instantly and said were going to pull from my Dad's account, also confirming the ticket is still valid and will not lose the space.
24+ hours later, the ticket is "On Request, saying to call in" and no miles have been deducted yet..
Any insight? Thanks