Googling "Wyndham Terms and Conditions" I came up with
Terms & Conditions
WYNDHAM REWARDS®
Terms and Conditions
(Effective April 9, 2014)
https://www.wyndhamrewards.com/trec/...ction?variant=
including:
I. GENERAL INFORMATION
....
6. A "Qualified Stay" is a stay of one or more consecutive nights at the same Participating Hotel by a Member who: (A) pays a Qualifying Rate and (B) stays in one of the reserved guest rooms. If a Member checks out and then checks back in to the same Participating Hotel on the same day, it will count as a single stay for purposes of calculating a Qualified Stay. A "Qualifying Rate" is the rate a member pays for a stay in a guest room at a Participating Hotel. Excluded from the definition of a Qualifying Rate is a rate that falls in one of the following "Non-Qualifying Market Segments":
- Qualified Discounts (non-accounts) (e.g. Employee Rate)
- Contract (e.g. Airline Crew)
- Internet Opaque (e.g. Priceline.com)
- Internet Non-Opaque (e.g. Expedia.com)
- Wholesale Discount (e.g. Tour Operator)
- Wholesale Allotment (e.g. Local & Global Sales wholesale accounts)
- Non-Revenue (e.g. Complimentary Room, Free Night Stay)
- Group* — Blocks created groups with or without meeting space (e.g. association)
....
Some corporate or other agencies might sell one a nonqualifying (e.g. wholesale / tour operator) rate.
It seems
Wyndham Rewards 2 has offered to accept Private Messages here, so try that if you still feel you have been denied points. Click on his username, and a popup menu will come up allowing you to click on "Send a private message to
Wyndham Rewards 2".