Intercontinental Clement Monterey, CA
Intercontinental Clement Monterey, CA
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
no
- Which room did you book and which upgrade did you receive?
Booked 1 king bed partial ocean view..only upgraded 1 category to King partial view with fireplace even though the 2 category room was available.
- How are the rooms?
Nothing special
- How is the exec. lounge?
N/A
- What was good and what was bad?
Good:
Great location
Staff eventually turned friendly
Mini bar was not cleared out before arrival
Bad:
-Arrived at noon, room was not ready. Had to argue with them to get a room to go to in the mean time. Didn't understand the whole 8 am guaranteed check in thing for royal ambassadors so that took about 20 min to clear up and get a room for our son to nap in.
-Only received a 1 category upgrade even though the 2 category room was available. Edit: this has been answered
-Hotel charged my credit card 2 days after checkout for mini bar beverages...had to call to get charge reversed.
- Value for $ or Priority Club Points? Would you return?
Bad value, would not return unless the rate was 50% less
Last edited by apolloms; Jun 6, 2014 at 7:34 am