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Old Jun 2, 2014, 1:14 pm
  #14  
nordic
 
Join Date: Aug 2003
Posts: 1,596
I was browsing businessclass.se and found out that this issue has been discussed on Finnair's twitter account. Direct quote:

"Q: what alternatives/compensation do you offer eligeble PAX when the Schengen lounge in HEL closes Jul ?

A: Finnair offers temp arrangement Plat/emer card holders via direct mail. Otherwise we deeply appologise and expedite project.".

I wonder how they can reach Emerald members by direct mail. Ofcourse they have contact details of their own Platinum members. Could someone with a Platinum card inform us on any development.

In the twitter discussions AY also thanked someone for the idea of giving a voucher for other customers and promised to forward the idea. It is hard for me to believe that they wouldn't have thought that before and made a decision.

Last edited by nordic; Dec 8, 2021 at 2:53 pm Reason: Removed one negation from the last sentence.
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