Originally Posted by
rylan
Tried loading my Bluebird with Vanilla gift/debit card this evening at WM. Having the same problem... it keeps coming up as credit and then instantly rejecting the transaction. I tried at a register and at cust service/money center. When I swipe it blinks a screen for a fraction of a second showing the cancel and change payment buttons, then goes to the screen for a signature for another fraction of a second and then rejects it.
WM by me in MA doesn't have a self serve kiosk that I can try manually, so have to go to a register. Pretty crappy since I'm sitting on a couple k in vanilla cards now.
I'm having the same exact problem. After hitting red cancel and then immediately the yellow change payment icon, I get the screen for the signature. Anyone know what we're doing wrong?