^ Good news. I will also stand firm that my prepaid non-ref. reservations should be honored.
May I ask for how many nights is your booking? High or low season? It may make a big difference to the hotel if it was only for a few nights and also clearly you booked a Superior room (or Deluxe room) at that rate (rather than the more pricy Cabana room or Junior Suite which would lead to a big "loss" for the hotel).