Please advise where one can resolve a problem with missing miles with American Airlines, besides the Dept of Transportation, and AA headquarters?
6500 miles missing, and AA claims that AT&T e-commerce orders dept is responsible for sending the miles over to the Aadvantage e shopping site, a company which contracts with AA. The Aadvantage dept claims they do not control miles being credited on the shopping site, says AAdavantage customer service?
After 30 days of the Android cell phone purchase, neither AA, nor AT&T, takes responsibility to fix the problem! I was just making a purchase on the AA e-shopping site to gain miles, to someday use miles for a trip!
Any suggestions?