Originally Posted by
NickB
Quote:
Originally Posted by tangey
Are you finding regular acceptance of BRG claims where the IHG rate is refundable, but 3rd party isn't ?
There is always the possibility of getting lucky if the agent does not pay enough attention but, ime, these claims are routinely rejected.
What was the main reason they rejected the claims?
I have never BRG in this situation, so I am interested in knowing others experiences in this. If IHG no longer have the AP rate available, providing everything else matches the terms, (apart from the cancellation terms) isn't in theory one can BRG IHG Flex rate vs 3rd party non-refundable rate? Or do people find it depends on the agent? Thanks