Old May 10, 14, 12:38 am
Join Date: Apr 2010
Location: Dallas
Programs: AA Gold; WN A-List Pref., CP; Marriott Plat.
Posts: 339
Originally Posted by InkUnderNails View Post
Why didn't the OP ask for an alternate routing when the flight was late?
I tried Ink - the not at all A-List Pref line offered no help when seats were available on a flight w/o a connection - when I got to the front of the line at the gate - those seats were gone.

And OP, when I asked about accommodation at Hobby - the gate agent told me that the OTC conference was in town and "good luck"

Worst SWA customer service I've ever experienced
jbdear is offline