Originally Posted by
InkUnderNails
Why didn't the OP ask for an alternate routing when the flight was late?
I tried Ink - the not at all A-List Pref line offered no help when seats were available on a flight w/o a connection - when I got to the front of the line at the gate - those seats were gone.
And OP, when I asked about accommodation at Hobby - the gate agent told me that the OTC conference was in town and "good luck"
Worst SWA customer service I've ever experienced