FlyerTalk Forums - View Single Post - Article: Why United's Jeff Smisek is the worst CEO in the Business
Old May 4, 2014, 11:24 am
  #4  
bmwe92fan
 
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA 1k (12 year fallen GS) 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,288
My favorite quote "Probably the worst thing of all for a United customer, is to know you're getting the shaft and to see the CEO's smiling face everywhere you look. Does this guy have a camera fetish, or what? Do you see Richard Branson making movies telling you what a great job he's doing?"
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