Originally Posted by
haibane
Hmm. This seems a little disappointing. I guess the process should be to just email any hotel you are staying at if your status changes after booking.
You don't need to do that nor should you need to do it. The hotels should following procedures!
I don't think this is wide spread and based on previous threads(I didn't list but can), the issue seems to be at the hotel level. The hotels are not processing reservations and updates properly. When this happens they should be reported.
Perhaps we should turn this and the previous threads into one consolidated thread so we know what properties have not followed procedure. Thoughts?