FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Apr 24, 2014, 8:28 am
  #5724  
mabramovich
 
Join Date: Jun 2011
Posts: 1,145
So I messed up and didn't realize that Amoma.com billed in EUR so my claim got rejected. IHG took more than 24 hours to reply so I can't even resubmit a claim (which is outrageous, by the way -- there were like 5 websites with better rates so I should totally have been given the chance to try again). Of course, the rate was non-refundable given it's basically impossible to get a refundable rate match these days. What's IHG like on cancelling non-refundable rates if credit cards have not been charged? I know with some chains non-ref rates are still in practice refundable.

Any advice? Thanks in advance
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