We are nearing the final stages of integration, including the complete transition of all A+ Rewards accounts to Rapid Rewards. This process will begin on November 2, 2014. Rest assured your A+ Rewards Credits are safe and we are committed to making this a smooth transition. Here are a few key dates to know for this transition:

The last day to earn A+ Rewards Flight Credits will be November 1, 2014.
The last day to redeem A+ Rewards Credits will be November 1, 2014.
Existing A+ Rewards Chase Cardmembers will begin earning Rapid Rewards Points in late October. More details about receipt of a replacement for your A+ Rewards Credit Card with a new Southwest Airlines branded credit card will be forthcoming from Chase prior to the end of October.
The last day to earn credits with Hertz®, e-Miles®, and e-Rewards® will be September 30, 2014.

Your A+ Rewards account will be closed on November 2, 2014. We will convert your active A+ Rewards Credits to Rapid Rewards Points at a ratio of one A+ Rewards Credit = 1,200 Rapid Rewards Points. We plan to complete this process as quickly as possible.

Please note that your credits will not automatically convert to Rapid Rewards Points prior to November 2, 2014. However, as a Rapid Rewards Member, you may still use Rewards Conversion to transfer your credits between programs. With this option, you can enjoy all 90+ destinations served by Southwest Airlines and AirTran Airways.