Originally Posted by
shore9
why is an investigation necessary? Surely the video is evidence enough to fire someone on the spot.
It would be more cost effective to offer the employee 2 months severance than investigate the matter.
The saying " we will launch an investigation" is the PR equivalent to a McD's employee saying "do you want fries with that".
Also using the term investigation takes I the heat off the spokesperson. Saying " I will look into the matter" then brings the follow up question about what course of action will be taken or having to promise to the media to release further details. If the spokesperson uses the term investigation, there the nature follow on that the investigation has concluded, however for privacy reasons the details cannot be disclosed as the investigation is a personnel matter.