Old Apr 18, 14, 7:11 pm
LHR Wannabee
Join Date: Apr 2002
Location: Los Angeles, CA, USA
Programs: United 1k, Hilton Diamond
Posts: 310
I am not interested in a lawsuit. I just don't think they handled it properly. Flying over 100k a year for many years gives me the perspective to know when something seems off. From a customer service perspective, an apology would have been nice at the time it happened not closing ranks to tell me anyone's name or being able to document it in the event that it did blister. As I mentioned, I do not have medical training and wanted to make sure there was a record in case it blistered and I needed to go to the doctor. I specifically said that I did not need any additional medical attention or think paramedics were needed--they said it was not my decision. For those of you usual-board-flamers, what if my arm had blistered afterwards? At what point would you have wanted to make sure that you could have a record of it happening?
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