In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Were you happy with the alternate flights (or do you have alternate flights in place yet)? UA really needs to step up and post a public statement on this. Maybe they can allocate a special phone number for those that are impacted so they can keep track of it all in one place.