Originally Posted by
DaviddesJ
If UA and CA are cancelling valid award tickets because they are operating insecure confirmation systems, that's their problem to figure out a way to honor their reservations, not the DOT or the passenger's.
Could that include UA buying revenue tickets for the flyer? I haven't seen that offered as an option on any of the three threads about CA tickets being cancelled. Would UA do that for a UGS flyer with thousands of dollars in prepaid hotels in place, for example, while maybe they wouldn't have much interest in doing it for a non-elite with lots of credit card account miles? I haven't seen anyone here report they've taken a hit on prepaid hotels or prepaid ground bookings yet, but if this keeps up surely someone will be along to report they're out some money.