FlyerTalk Forums - View Single Post - Bonus points for club lounge closed
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Old Apr 12, 2014, 7:44 pm
  #3  
peteropny
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
This is the first report we've had of this. The T&Cs call for the compensation points (DN - 2,500 points per stay) if the the property normally has a club and it's closed for whatever reason (day of the week seasonal etc.) or a Diamond is denied access for whatever reason. T&C also calls for restaurant breakfast for Diamonds.

I got this compensation in Dec in Minneapolis.

Usually, GP agent does call the property to verify that the club was closed. Santa Clara Hyatt is a favorite for FT mattress runs in the Bay Area for this reason.
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