Originally Posted by
GBadger
There was another
recent thread on this. I think it has to do with Air China flights that were cancelled -- Air China basically cancelled the reservations instead of re-routing/re-ticketing. Don't have time to re-read that thread, but it may be a good starting place!
Are you thinking about the ones that were flying from SYD and they got the cancellation notifications in Chinese - when they don't speak Chinese?