Hello FlyerTalkers!
We wanted to be the first to share news of two new processes we're implementing to give more visibility and clarity around the HHonors program. If you have any questions on the below, please Private Message HHonorsRepresentative or email us directly at
[email protected].
Hotel Category Adjustments
Effective 15 April 2014, 25 of our hotels and resorts (0.6% of our properties) will be increasing hotel category, and 14 of our hotels and resorts (0.3% of our properties) will be decreasing hotel category. We've made these modifications based on periodic review of our hotel reward categories as new hotels join the program and market dynamics change. The Hilton HHonors Standard Room Rewards Point Pricing Tool will reflect these changes as of April 15.
In addition, we will be shifting away from the cycle of annual reward category announcements. We want to give members full visibility into any hotel category adjustments – including the introduction of new redemption hotels – so we will be sharing an updated list of adjusted hotels on
HHonors.com on a periodic basis. We will make the updated list available via the
Standard Room Rewards Update, which can be found on the
HHonors.com Using Points page under Standard Room Hotel Categories.
To be clear – we have no plans to make major reward category changes, add new hotel reward categories or make any new major changes to the HHonors program this year.
Official HHonors FlyerTalk Presence
We fully understand that FlyerTalk is a place for our members to exchange knowledge and experiences and we respect the community-driven nature of the platform. We also recognize that there are opportunities for us to provide added clarity around the HHonors program and we want to be that resource for you. That is why we're excited to share that we will be introducing a new Hilton HHonors FlyerTalk representative in the coming weeks. This person will be dedicated to answering your questions and sharing exclusive information ahead of upcoming offers that we think would be of interest to you. As the FlyerTalk community consists of some of our most frequent guests, we hope to offer the level assistance you need to continue being the true experts of the HHonors program.
More to come soon! We absolutely welcome your thoughts and feedback about what you'd like to see from this representative. As a reminder, while we set up this new resource, we ask that you please Private Message HHonorsRepresentative or email us directly at
[email protected] if you would like to connect with us.
Thank you,
The Hilton HHonors Team