Alright Everyone, here are some updated phone numbers. It took me a while, but I got both new Business and Personal, both of these go directly to appropriate departments:
Business: 1-866-695-6598
Personal en Espanol!: 1-866-865-7843. Yes you heard that right, this is dedicated line for reconsideration in Spanish. The rep I talked to was an English-native language speaker, so I didn't have a problem.
Enjoy, everyone.
Cheers,
PedroNY