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Old Mar 13, 2014 | 9:24 pm
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5khours
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SGN - Immigration, Customs and Security Pathetic

Is it just me or does anyone else think SGN is an incredibly traveler unfriendly and poorly run airport.
  • They never open up extra security, custom, or immigration lines until there is a huge queue.
  • They could easily add extra security lines, but don't do so.
  • The immigration computers are exceptionally slow.
  • The VOA system is imbecilic and could be replaced with a system that saves everyone time and money.
  • There are very limited (and totally arbitrary) priority lines at security.
  • The attitude of the staff is usually very unprofessional.
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