Old Mar 12, 14, 3:41 pm
  #1  
jacalata
 
Join Date: Mar 2009
Programs: Alaska, Qantas
Posts: 13
Question how to contact Malaysia Air for rebooking info for a passenger currently in transit?

My sister's husband is flying MEL-KUL-LHR, the first leg on MH 148 on Tuesday 12th March that departed 4 hours late from Melbourne, so he missed the connection to MH2 that night.

Unfortunately he has no phone (because he is moving between countries) and more unfortunately he left his wallet in Australia so has no cards on him and perhaps no money. We assume this is why he has not contacted her to tell her his new flight details/lack thereof, even though he landed at KL several hours ago. Obviously she is keen to know when he will arrive - how can we contact Malaysia Airlines to ask about his new flight booking? The itinerary was all booked through her work, but they are not usually very responsive so she doesn't expect them to get back to her any time soon.

(Seems plausible that he will be put on MH 004, after the worlds worst 11 hour layover with no money! Would the airline be likely to have provided him with meal vouchers or even a short hotel stay?)
jacalata is offline