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Unbelievable Hold Times -- How can BA Justify It?
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Mar 7, 2014, 10:04 am
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KenJohn
Join Date: Apr 2005
Location: LHR
Programs: BA Gold, TG Gold, HHonors Diamond, SPG Plat
Posts: 8,665
Write a letter to complain and see if you are entitled to compensation
Write a letter to the press and copy in someone in BA
Form a page on social media gather support to build momentum to get BA to react
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