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Thread: AA award flight cancelled due to schedule change
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Old Mar 2, 2014, 3:37 pm
  #97  
bedelman
 
Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,756
Originally Posted by Austinrunner
The U.S. Department of Transportation is not a consumer protection agency.
Are you sure? The key part of DOT is called the Aviation Consumer Protection Division. Their web site is http://www.dot.gov/airconsumer .
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