So you believe that AA's current award availability policy for routes served by both AA and BA violates federal law. Which law?
Complaints like yours could result in the "no good deed goes unpunished" whack on our collective heads by AA starting to collect surcharges on its own award seats and those of its partners.
Some believe it's great to file DOT complaints at the proverbial drop of a hat and then brag about it here. But I believe common sense strategy needs to be used more often.
Last edited by Austinrunner; Mar 1, 2014 at 12:34 pm