Originally Posted by AVSA

Dear Lurkers,

I sent two emails to M&M via their website requesting a mileage credit for cancelled flights. First message was sent in November and then a reminder in January. No response, no credit.

Can you help? Admittedly, there is not a lot of miles involved but I don't like being ignored.

Each time I sent a message I got a feedback from the website "Thank you for your message. You will shortly receive a confirmation email. Yours sincerely, Lufthansa German Airlines" but this confirmation email never comes. So, I suspect there is a technical problem with your website and my messages are getting lost in the cyberspace.