Providing a safe environment is the essence of our business and we are working with management to understand the cause of this unfortunate incident. We are very sorry for all those that have been impacted, especially those who were taken to local hospitals. Our main focus at this time is providing assistance to our guests and associates and taking the necessary steps with management to determine the cause and ensure this doesn’t happen again.
Anyone who was a guest of the hotel's and is experiencing symptoms should consult a doctor.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]