Originally Posted by
greggyfroggy
Thanks for the above info. Any specifics about the system / application they have to use. It would be more than handful to have a name for it next time I call and ask them to 'search harder'...!
Unfortunately not, I just explain them, that I have always the same issue, and that the previous colleagues put me on wait, as they usually have to ask someone who has more experience, as there is another way to seethe available awards on KE... sorry and cross fingers for your next booking